PRIVACY AND POLICY

Effective Date: February 16, 2026

At Mulinis Water Systems, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse, shop, or interact with our e-commerce website and services. By using our website or making purchases, you consent to the practices described in this policy.

 

INFORMATION WE COLLECT

We collect information to provide a seamless online shopping experience, process orders, and improve our services. This includes:

Personal Information You Provide:

  • Name, email address, phone number

  • Shipping and billing addresses

  • Payment details (processed securely through our payment partners)

  • Account login credentials (if you create an account)

  • Order history and preferences

Usage and Technical Information:

  • IP address, browser type, device information

  • Pages visited, products viewed, and time spent on the site

  • Cookies and tracking data for analytics and personalization

Communication Information:

  • Customer inquiries submitted through forms, chat, or social media

  • Feedback, reviews, and support requests

 

HOW WE USE YOUR INFORMATION

Your information is used to:

  • Process and fulfill online orders, including shipping and payment

  • Provide customer support and respond to inquiries

  • Send order confirmations, shipping updates, and promotional offers (if subscribed)

  • Personalize your shopping experience and recommend products

  • Improve our website, services, and product offerings

  • Comply with legal and regulatory obligations

 

SHARING YOUR INFORMATION

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, shipping partners, and IT providers

  • Legal Authorities: When required by law or to protect our legal rights

  • Marketing Partners: Only with your consent for promotions or campaigns

All third-party providers follow strict privacy and security standards.

 

COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Improve website functionality and speed

  • Remember your cart, login, and preferences

  • Analyze shopping behavior to offer relevant products and promotions

You can manage cookies through your browser settings, but some e-commerce features may not function properly without them.

 

SECURITY OF YOUR INFORMATION

We implement industry-standard security measures to protect your personal and payment information, including:

  • SSL encryption for online transactions

  • Secure storage of sensitive data

  • Access controls and monitoring of systems

Please note that no system is completely secure, and we cannot guarantee absolute security.

 

YOUR RIGHTS

As a customer, you have the right to:

  • Access, update, or delete your personal data

  • Opt out of marketing communications

  • Request account closure or deletion

  • File a complaint with the National Privacy Commission (NPC) of the Philippines

To exercise these rights, contact us at:
By email: admin@mulinisphilippines.com
By phone number: +63 917 588 7007

 

CHILDREN’S PRIVACY

Our website and services are not intended for children under 13 years old, and we do not knowingly collect personal data from children.

 

RETENTION OF YOUR DATA

We retain your personal information only as long as necessary to provide services, complete transactions, and comply with legal obligations.

 

CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Updates will be posted here, and the “Last Updated” date will indicate the most recent version.

 

CONTACT US

For questions, concerns, or privacy requests, contact:

By email: admin@mulinisphilippines.com
By phone number: +63 917 588 7007